Help & Support

Help & Support Center

Welcome to the GetAnyTask Help & Support Center. We’re here to make your experience smooth, secure, and stress-free — whether you're a Client posting a task or a Tasker delivering great service.

Got questions? Need help fast? You’re in the right place.

📌 Top Issues We Can Help With

  • Trouble posting or accepting a task

  • Payment or refund issues

  • Disputes between Clients and Taskers

  • Account access or verification problems

  • Report a user or suspicious activity

  • Help editing your profile or settings

🔍 Before You Contact Us – Try This First

Check out our Help Articles & FAQs:

These are updated regularly and solve 90% of issues instantly.

✉️ Contact Support

Still stuck? Our support team is ready to help.

📧 Email: support@getanytask.com
🕒 Support Hours: Monday – Friday, 9:00 AM to 6:00 PM (Local Time)
Average response time: 12–24 hours

We respond to every ticket. If it’s urgent, mention “URGENT” in your subject line.

💬 Live Chat (Coming Soon)

We're working on launching live chat support for real-time help. Stay tuned!

🛠️ Disputes & Escalations

If there’s a problem with a task — whether you're a Client or Tasker — contact us with:

  • Task ID or title

  • Description of the issue

  • Screenshots or attachments (if relevant)

We’ll investigate and usually respond within 1 business day. If mediation is required, we’ll guide both parties through the resolution process.

⚠️ Report a Problem

Suspect fraud, harassment, or a violation of our rules? Report it immediately.

Use the in-app “Report” button on the user’s profile or email us directly at abuse@getanytask.com with:

  • Username

  • Description of the issue

  • Supporting evidence (messages, screenshots)

We take all reports seriously and act quickly.

🙋‍♂️ Still Need Help?

No problem — we’re here for you.
Just email us at support@getanytask.com, and someone from the team will be in touch ASAP.

 

GetAnyTask is built around trust, fairness, and transparency. We’re not just a platform — we’re a community. If you ever feel something’s off, tell us. We’ll always listen.